Technical support
Welcome! In this section, we will help you resolve technical questions.
We prioritize resolving requests submitted through our SUPPORT SYSTEM.
We prioritize resolving requests submitted through our SUPPORT SYSTEM.
- Register in our Support System.
- A confirmation of your e-mail address will be sent to the e-mail you provided – click on the link.
- Log in to the Support System.
- Create a ticket with your question for Technical Support.
- Our specialist will contact you within 24 hours on business days with a solution to your ticket.
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You can also use e-mail to contact technical support. However, requests and questions submitted through the Support System are handled with priority.
Therefore, please use the online support to receive a faster response.
Another advantage of the system is the tracking of requests and the history of their resolution.
support@stros.cz
